Terms of service

Welcome to Al Awwal Mall. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our store.

General Conditions

  • By using this website, you confirm that you are at least 18 years old or using the site under the supervision of a guardian

  • We reserve the right to refuse service to anyone for any reason at any time

  • You agree not to use our products or services for any illegal or unauthorized purpose

Product Information

  • We try our best to display product details, images, and prices accurately

  • Colors and appearance may slightly vary due to screen differences

  • We reserve the right to modify or discontinue any product without prior notice

Pricing and Payments

  • All prices listed are subject to change without notice

  • Payments must be made at the time of order confirmation

  • Cash on Delivery availability may vary by location

Order Acceptance and Cancellation

  • We reserve the right to accept or cancel any order for any reason

  • Orders may be canceled due to stock unavailability, pricing errors, or verification issues

  • If payment has been made and the order is canceled, a refund will be processed according to our Return and Refund Policy

Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and courier services

  • Delays caused by courier companies, weather, or unforeseen circumstances are not our responsibility

Returns and Refunds

  • Returns and refunds are governed by our Return and Refund Policy

  • Please review that policy before placing an order

User Responsibilities

  • You are responsible for providing accurate and complete information while placing an order

  • Any loss due to incorrect details provided by the customer will not be our responsibility

Intellectual Property

  • All content on this website, including text, images, logos and designs is the property of Al Awwal Mall

  • Unauthorized use or reproduction is strictly prohibited

Limitation of Liability

Al Awwal Mall will not be liable for any direct, indirect or incidental damages arising from the use of our website or products.

Changes to Terms

We reserve the right to update or change these Terms of Service at any time without prior notice. Continued use of the website means you accept the updated terms.

Contact Information

For any questions regarding these Terms of Service, you may contact us at:

Al Awwal Mall
Lahore, Punjab, Pakistan
Email: alawwalmall@gmail.com
Phone: 03306807822