Shipping policy

At Al Awwal Mall, we aim to deliver your orders in a timely and reliable manner. Please read our Shipping Policy carefully to understand how we process and ship orders.

Order Processing Time

  • Orders are usually processed within 1 to 2 business days after confirmation

  • Orders placed on weekends or public holidays may be processed on the next working day

Shipping Locations

  • We currently ship across Pakistan

  • Delivery availability may vary based on your location and courier service coverage

Delivery Time

  • Estimated delivery time is 3 to 7 business days, depending on the destination

  • Delivery times are estimates and may be affected by weather, courier delays, or unforeseen circumstances

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before order confirmation

  • Any additional charges will be clearly communicated

Cash on Delivery (COD)

  • Cash on Delivery is available in selected areas

  • COD availability depends on courier service and location

Delivery Issues

  • Al Awwal Mall is not responsible for delays caused by courier companies

  • If the provided address or contact details are incorrect, delivery delays or failures may occur

Damaged or Missing Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery

  • Provide order details and clear images or video for verification

Contact Information

For any questions regarding our Shipping Policy, please contact us at:

Al Awwal Mall
Lahore, Punjab, Pakistan
Email: alawwalmall@gmail.com
Phone: 03306807822